Gallagher & Associates Team

Gallagher & Associates Team

Saturday, May 1, 2010

New Airline Rules

New Airline Rules

The Department of Transportation has issued new guidelines for domestic flights restricting how long airlines can hold passengers on the tarmac during delays. Among the new rules:

*Airlines would be required to provide food and water after a two-hour delay.

*Passengers would have to be deplaned after three hours.

*Airline staff would have to keep toilets working.

*Airlines must provide passengers with an e-mail address and a mailing address for filing complaints.

Civil penalties of up to $27,500 per passenger would be paid to the government for violating any aviation consumer rule.

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